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Terms of Use and Framework Agreement

Last updated: October 1, 2026

Framework Agreement

The Z-API Omni Framework Agreement sets out the conditions for the license of use, provision of services, terms and conditions of use and privacy policy that apply to contracting the Systems and Services.

The specific conditions of each contract are set out in the applicable Adhesion Term or Commercial Proposal. See the full document below. The official version of the agreement is available in Portuguese.

View the full Framework Agreement (PDF, in Portuguese)