Meta Business Partners

One API
for every
messaging channel

Integrate WhatsApp, Messenger, Instagram, and more into your system. Automate support, notifications, and sales with ease.

WhatsApp
Telegram
Instagram
Email
Messenger
SMS

Features

Everything you need to communicate

Powerful tools for developers and companies that need scalable, reliable communication.

  • Ready for the Future

    Hybrid connection with the Official WhatsApp API. Our infrastructure is built to evolve with Meta's ecosystem, so you never have to rewrite your code with every change.

  • Simple RESTful API

    Complete Swagger documentation. Integrate in minutes with any programming language and predictable endpoints.

  • Real-time Webhooks

    Receive events instantly: incoming messages, delivery status, reads, and failures — all at your endpoint.

  • Template Management

    Create and manage message templates directly through the API. Speed up bulk sends with templates pre-approved by Meta.

  • Enterprise Security

    Rate limiting, IP whitelist, and API Key or OAuth2 authentication. Always-on HTTPS with encryption in transit.

  • High Stability

    Scalable infrastructure with a 99.9% SLA and active 24/7 monitoring across every channel.

Supported channels

Every channel in one place

Reach customers on the channel they prefer. One unified API to manage every conversation.

  • WhatsApp

    Send messages, media, interactive buttons, and lists. Meta's official API with enterprise scale.

    • Bulk messages
    • Groups
    • Status
    • Media
    • Interactive buttons
  • Messenger

    Integrated Facebook Messenger. Serve customers on the world's largest social network without switching systems.

    • Messages
    • Attachments
    • Actions
    • Persistent menu
  • Instagram

    Direct messages and comments. Reply to customers directly on Instagram with the same payload.

    • Direct messages
    • Comments
    • Stories
  • Telegram

    Bots and channels with instant delivery. Ideal for technical notifications and communities.

    • Bots
    • Channels
    • Groups
  • Coming soon

    Email

    SMTP and transactional sending API. Notifications and confirmations in the same omnichannel flow.

    • Transactional
    • Templates
    • Tracking
  • Coming soon

    SMS

    Nationwide coverage with dedicated routes. Automatic fallback when the app is unavailable.

    • OTP
    • Alerts
    • Fallback

Getting started

Built for Omnichannel

Start with Meta's official API and evolve to a multichannel architecture without rewriting your integration.

  1. 01

    Create your account

    Sign up and configure platform access in a few minutes. No red tape and no minimum contract.

  2. 02

    Get your API Key

    Generate your access credentials and configure the webhook that will receive events from your channels.

  3. 03

    Integrate your system

    Use our official SDKs or direct REST calls. Complete documentation with ready-to-use examples.

  4. 04

    Send messages

    Start sending and receiving messages across every channel. From first test to production on the same day.

For developers

Integrate in minutes, not weeks

Official SDKs in several languages, interactive Swagger documentation, and examples ready to copy and paste.

  • Official SDKs

    JavaScript, Python, PHP, Go, and .NET with complete typing.

  • Test Sandbox

    Test for free in an isolated environment before going to production.

  • Postman Collection

    Import the collection and test every endpoint in seconds.

send-message.js
// Send a message with Z-API Omni
const response = await fetch(
  "https://api.omni.z-api.io/v1/channels/YOUR_CHANNEL_ID/messages",
  {
    method: "POST",
    headers: {
      "Content-Type": "application/json",
      "Authorization": "Bearer YOUR_SECRET_KEY"
    },
    body: JSON.stringify({
      recipient: { identifier: "15551234567" },
      content: {
        type: "TEXT",
        body: { message: "Your order is out for delivery!" }
      }
    })
  }
);

const data = await response.json();
console.log(data.messageId);

Use cases

Solutions for every need

From e-commerce to healthcare, Z-API Omni adapts to your business.

  • E-commerce

    Automated order confirmations and tracking

  • Support / Service

    Human and automated support 24/7

  • Notifications

    Real-time alerts and reminders

  • Marketing

    Segmented campaigns by channel

  • Appointments

    Appointment confirmations and reminders

  • Payments

    Send invoices and due-date notices

  • Logistics

    Delivery status at every stage

  • Onboarding

    Customer welcome and activation

  • Authentication

    OTP and two-factor verification

  • Promotions

    Personalized offers and coupons

  • NPS / Surveys

    Collect feedback and measure satisfaction

  • Chatbots

    AI-powered conversational flows

Pricing

Simple pricing, per channel

Every channel at the same price. The more active channels, the lower the unit cost.

Most popular

Omni Plan

US$ 19.99/month per channel

For teams that want to integrate, test and go live with up to 9 channels.

  • Official WhatsApp
  • WhatsApp Web
  • Instagram
  • Messenger
  • Telegram Bot

Partner Plan

US$ 17.99/month per channel

For software houses, integrators and platforms with 10 or more channels.

How many channels will you run?

10 channels

Estimated monthly total

US$ 179.90

  • Everything in the Omni Plan
  • Channel management API
  • Post-paid billing

*Price varies according to the number of channels contracted.

FAQ

Common questions before integrating

The 3 questions that help technical teams make a quick decision.

  • Yes. Z-API Omni is a technical layer on top of Meta's official API. This provides what a serious operation needs: high security, LGPD compliance, and message traceability. You keep the benefits of the official channel without dealing with approvals and the complexity of a direct integration.

  • Technical teams usually send their first message the same day. After creating an account and generating an API Key, one HTTP call to the messages endpoint is all it takes — our SDKs and Postman Collection make it even faster. Webhook setup takes a few more minutes.

  • Because you no longer have to maintain API versioning, retry queues, rate-limit controls, templates, and multiple channels yourself. One integration covers WhatsApp, Messenger, and Instagram with the same payload — and new channels arrive without refactoring your code.

Ready to connect your system to the world?