Centralized Customer Service (Omnichannel)
Let your customers manage conversations from WhatsApp, Instagram Direct, Messenger, and Telegram in one environment.
One integration, every messaging channel for your SaaS
Turn omnichannel communication into recurring revenue for your business.
Integrate a single API and offer Official WhatsApp, Instagram, Messenger, Telegram, and expanding channels to your customers. Unlock the true power of omnichannel, scale your monetization streams, and drastically reduce your engineering team's code maintenance cost.
Partner calculator
Estimate your SaaS investment
Drag or type how many channels you will run and see the monthly price instantly. The more channels, the lower the cost per channel.
channels
Estimated monthly investment
US$ 1,798.80
120 × US$ 14.99/channel
US$ 360.00 saved per month vs. the starting tier
Price tiers
Monthly prices per channel. Terms apply based on the number of active channels.
A more complete product
Why transform your SaaS with Z-API Omni?
Maintaining individual integrations with different social networks drains your technology team's time. With Z-API Omni, integrate once and let us handle the complexity. Deliver more value to your end customer and create new revenue lines through upsell.
Assertive Transactional Notifications
Strategic sends for e-commerce alerts, logistics tracking, and financial updates on the customer's preferred channel.
Recovery and Outbound Sales
Marketing campaigns, lead re-engagement, and cart recovery segmented by the network with the highest conversion.
Automation, Chatbots, and AI
Full support for intelligent conversational flows and native registration of Meta pre-approved templates.
Ready for the Future
New channels, such as LinkedIn, SMS, and email, are continuously added to the infrastructure without requiring code refactoring.
Centralized Management
Unify channels, contacts, and automations in one clear operation, with fewer tools for your team and more control for every customer.
Enterprise Architecture
Credibility for your software
Your system's communication engine needs to be invisible to the end user and fail-proof for your operation.
99.9%
Availability SLA
Active 24/7 monitoringOfficial, approved connectionSecurity and GDPR compliance
Official and approved connection
Official, hybrid, approved connection. Security, traceability, and peace of mind against bans.
High Stability and Scale
99.9% SLA with active 24/7 monitoring and infrastructure designed for high message volumes.
Encrypted Security
Rate limiting, IP whitelisting, robust authentication, and full compliance with GDPR and data regulations.
Truly Developer Friendly
Official SDKs in JavaScript, Python, PHP, Go, and .NET, a ready-to-use Postman Collection, and interactive Swagger documentation.
Exclusive for Partners
Exclusive advantages of the Z-API Omni Partner Program
We designed a partnership model where our success depends on your growth. As a Partner, your company secures unique structural and commercial benefits.
Exclusive APIs for scalability
Go beyond message sending. Get access to exclusive Manager APIs to automate channel creation, reporting, and customer consumption control directly from your dashboard, without manual intervention.
Postpaid billing model
We grow together. Flexible postpaid billing options mean you do not have to commit your SaaS cash flow before billing your own customers.
Premium support via WhatsApp
Forget ticket queues. We create exclusive WhatsApp groups connecting our engineers with your development and support teams for fast, real-time technical assistance.
Volume-based pricing
Cost intelligence to protect your margins. Our pricing follows your scale: the more active connections in your software, the lower the unit cost per channel.
Integrate once
One technical contract for every channel.
Package it in your SaaS
Create multichannel plans and modules under your brand.
Scale revenue
Grow your margin as your customer base engages.
One API. Same payload.
Stop spending months maintaining APIs. Integrate in minutes.
One endpoint to send messages on any channel using the same payload.
Same contract for every channel
Unified webhooks in real time
SDKs and collection ready to integrate
send-message.js
// Same payload for every Omni channel
const payload = {
recipient: { identifier: "5511999999999" },
content: {
type: "TEXT",
body: { message: "Your order is out for delivery!" }
}
};
// YOUR_CHANNEL_ID can be a WhatsApp, Instagram, Messenger, or Telegram channel
const response = await fetch(
"https://api.omni.z-api.io/v1/channels/YOUR_CHANNEL_ID/messages",
{
method: "POST",
headers: {
"Content-Type": "application/json",
"Authorization": "Bearer YOUR_SECRET_KEY"
},
body: JSON.stringify(payload)
}
);
const data = await response.json();
console.log(data.messageId);Shall we scale your software's communication together?
Schedule a conversation with our partnership specialists. Discover how Z-API Omni can accelerate your technical roadmap and revenue in weeks.
Response within 1 hourFree consultationNo commitment